Frequent Asked Questions

FAQ What items are refundable?

Items must be in new condition with all tags attached. Returns are accepted within 14 days of purchase.

What if the item I received is damaged?

Please contact customer service within 7 days of purchase to get a refund or exchange on defective items. You must include your full name and address, your order # and a photographic evidence along with a brief description.

What if I need to cancel my order?

Please email us ASAP at with your order number and let us know that you are looking to cancel your order and we will take care of you.

How do I check the status of my order?

We will send you a tracking number when your order has been shipped. It may take up to 24 hours for the tracking information to be updated.