If you are not satisfied with your purchase for any reason, please send us an email to hello@lovebenedetta.com and you'll receive step-by-step instructions.
Benedetta accepts returns and exchanges on all US orders within 30 days of the purchase date. Merchandise may be returned for a refund to the original form of payment or to store credit in accordance with our returns policies, excluding shipping fees.
Returned merchandise must be unworn and in new condition with all tags and labels attached. Upon receipt of returned goods, Benedetta reserves the right to deny refund if the merchandise does not meet policy requirements. We do not offer free returns.
Once your package arrives at our receiving center we will issue a refund within 3-5 business days. A confirmation containing refund details will be emailed to you.
Note: refunds may take 5 to 10 days to reflect on your credit card account.
Sale items are final. We do not accept returns, exchanges or issue refunds on items on sale.