For orders placed before 1:00 pm EST we usually ship on the same day with FedEx
We offer free shipping within the USA for orders over $200
Once you place your order we will get ready to send Benedetta your way! Orders placed before 1pm EST are typically shipped out the same business day. Any orders placed after 1pm EST will be shipped the following business day.
We offer free standard shipping for orders over $200 applies to domestic (US) deliveries only.
Each order is subject to product availability. We will reach out via email in the event that any item(s) are unavailable. Once the package has shipped, you will receive an automated email containing tracking information.
Please note that we do not process or ship orders on weekends or holidays, and we cannot ship to P.O. boxes or APO addresses. Signature upon delivery is not required. Please contact FedEx directly if you would like to add a required signature to your delivery.
Once you request a return, you'll receive step-by-step instructions.
Once your package arrives, refunds are processed within 48 hours.
If you are not satisfied with your purchase for any reason, please send us an email to firstname.lastname@example.org and you’ll receive step-by-step instructions.
Benedetta accepts returns and exchanges on all US orders within 30 days of the purchase date. Merchandise may be returned for a refund to the original form of payment or to store credit in accordance with our returns policies, excluding shipping fees.
Returned merchandise must be unworn and in new condition with all tags and labels attached. Upon receipt of returned goods, Benedetta reserves the right to deny refund if the merchandise does not meet policy requirements. We do not offer free returns.
Once your package arrives at our receiving center we will issue a refund within 3-5 business days. A confirmation containing refund details will be emailed to you.
Note: refunds may take 5 to 10 days to reflect on your credit card account.
Sale items are final. We do not accept returns, exchanges or issue refunds on items on sale.
We offer free international shipping for orders over USD$300.
Benedetta ships to most international destinations!
Benedetta ships to most international destinations. We use FedEx or the local courier service, depending on your country. Prices in our website are in US dollars.
We offer free international shipping on orders over USD$200. Shipping costs for orders under USD$200 will be calculated upon check out. Costs will vary depending on your country.
We do not pay for duties and taxes in case there are any. All taxes are responsibility of the international customer. We recommend contacting your local city of residence for information regarding these costs. The price associated with duties and taxes vary from country to country. We ship your package DDU “duties and taxes unpaid”. We are not able to calculate these fees in advanced. For more information please go to FedEx International customs tools
We do not accept international returns.